Wherever you turn you'll find that Enterprise Software is on a never ending quest to increase your personal efficiency.
It says so on the vendor's site, it seeps through in discussion about User Interfaces, one is constantly reminded how good that is for your company.
Ask those who have had the fortune of becoming more efficient. Ask those who have all their tools in an easy-to-navigate interface. Ask those who have learned to read and skim reports faster. Are they under less stress now? Did that help to increase the company profit?
Not much of that is what I hear from within large organisations.
You do your job faster, then sit and wait for something else or get to dig into the slushpile.
Your rowing stroke gets stronger and faster, but so what unless the whole crew falls into same pace?
Here's the thing:
It's all about organisational effectiveness. How fast, efficient and correct all information is disseminated, how effective hand-overs in the workflow happens, how visible and easy to understand the process is, how effective the capture and subsequent dissemination of knowledge is and how little time you spend on making the flow happen.
That counts. That means better profits. That means more time for the kids and less stress.
And where is Enterprise Software in this? Where are the process engines and effective frameworks that can make the organisation more effective? Huh?
[Said same thing last summer, but as I meet this issue more and more often I felt it was upon time to rehash it a bit. Too important to be forgotten.]